America’s hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley. Upcoming events at the arena can be found here https://acrisurearena.com/events/.
It is home to the Coachella Valley Firebirds hockey team https://cvfirebirds.com/.
The ticket process at Acrisure Arena is entirely paperless. Tickets are available for all events through Ticketmaster and can be found at the Ticketmaster website or acrisurearena.com. A useful practice will be to download the Ticketmaster app on your phone.
There is an on-site ticket window but that is only open on show days. You can purchase day-of tickets (if any are available) or tickets to future events.
All tickets are digital and will be sent to your phone. Print-at home tickets and screenshots of the ticket will not be accepted.
Note: If you are a suite, premium VIP or Firebirds season ticket holder, you will have a special log-in to manage your tickets.
Like with all arenas, the fewest number of vehicles involved in the parking process the better. Using ride share services like Uber or Lyft as well as carpooling when possible is encouraged.
For every event, pre-purchasing your parking is encouraged. Acrisure Arena parking can be purchased upon arrival if the parking is not sold out. There will be overflow parking areas if necessary.
If you do pre-purchase parking, your license plate becomes your entry pass. As you drive in, your license plate is recognized and you drive into your assigned space. The idea is that this will help avoid traffic snarls at the entry point as patrons won’t be fumbling for their cash or card or waiting in line to pay.
Acrisure Arena is an entirely cashless operation. None of the concession stands or merchandise areas inside accept cash, so don’t forget your credit card.
There is a clear bag policy: Small clutches, purse, wallets are permitted if they do not exceed 4.5 by 6.5 inches. Bags made of a clear material, not exceeding 14 by 14 by 6 inches in size are also allowed.
No outside food or drink is allowed in the arena
There is a full A to Z guide on the arena’s policies, including prohibited items at acrisurearena.com.
The Acrisure Arena is easily accessible off the I-10 interstate. It is located between the Cook Street and Washington Street exits on Varner Road on the north side of the Interstate.
Receive news and announcements from Palm Springs straight to your inbox
